Guest Service Assistant - Jaipur, India - Aman Group Sarl

Aman Group Sarl

Verified Company

Jaipur, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Guest Service Assistant

Jaipur, India
Front Office
2046

Job Description:

AMAN

At Aman we are on a mission to create the world's ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests' perspectives and daily lives.

To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to.

We live by the 'Aman way of life' - a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:

Invest in individuality - fostering an environment where each person can push boundaries, take risks and challenge norms.

Nurture pathfinder spirit - exploring experiences, opportunities and locations which transform into new exciting ventures.

Act like owners - taking the charge, leading by example and an immense sense of pride in their work.

Celebrate communities - ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.

LOCATION
This position is located at our property Amanbagh, Jaipur, Rajasthan, India

POSITION OVERVIEW
We are currently looking for dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Guest Service Assistant you are responsible to provide professional and guest focused service, ensuring their stay will become a memorable experience.

RESPONSIBILITIES

Offer consistently professional, friendly, warm and engaging service
Give a warm welcome and check in guests taking into account the established SOPs
Check out of departing guest in accordance with the established standards
Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for guest in accordance with the credit policy
Cooperate with colleagues from all departments, in particular Housekeeping, Accounting and Reservation
Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
Demonstrate a complete understanding of the hotel's policies and procedures and service standards and have full knowledge of the hotel facilities and happenings

QUALIFICATIONS