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Oracle Middleware Administrator - Mumbai, India - NetConnect Global

NetConnect Global

Verified Company

Mumbai, India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job description

Location:
Mumbai / Delhi/NCR

Experience: 7-10 Years

Mode:
Work from Office

Salary:

10 to 20 LPA

Notice Period:
Immediate to 30 Days

Educational Qualification:
BE/BTech or MS in Computer Science or equivalent preferred

Required Skills:

Install, configure, and Administer Oracle WebLogic Server
Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config.
Good WebLogic troubleshooting skills.
Knowledge of Performance Tuning of WebLogic server components and monitoring aspects of WebLogic.
Good communication and customer management skills.
Oracle WebLogic / SOA / OCI Certification
Preferred
Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus.
Sharp technical troubleshooting skills.
Good understanding of support processes.
Ability to manage escalated technical situations & develop action plans.
Ability to spot proactive services that benefit the customer.
Ability to facilitate issues with Development and Support.

Responsibilities:

As a member of the Support organization, you focus on delivering postsales support and solutions to the Oracle customer base while advocating for customer needs. This involves resolving postsales nontechnical customer inquiries via phone and electronic means and technical questions regarding using and troubleshooting our Electronic Support Services.
As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As an Advanced Support Engineer, you regularly interface with the customer's IT staff.
You will be responsible for resolving moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products at the client's site or remotely.
You should be highly experienced in some Oracle products and several platforms that are being supported.
You will be expected to work with only general guidance from management while advising management on progress/status.
Job duties are varied and complex utilizing independent judgment. May have project lead role.
Because of substantial customer interfacing, a demonstrated ability to work with customers independently with exceptional communication skills while consistently achieving the highest levels of customer satisfaction is essential.

Additional Requirements:

Available to work 24X7 capability.
Strong analytical skills.
At least seven plus years of experience with Oracle WebLogic Administrator/Consultant/Support Engineer

What We Offer: