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    Windows System Administrator - bangalore, India - Movate

    Movate
    Movate bangalore, India

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Position: Windows System Admin (L1 Engineer)

    Experience: 2 to 5 Years

    Job Location: Bangalore

    Shift: US- EST

    Desired Profile:

    Top Skillset required:

    • Active Directory Support
    • Windows Server
    • Networking Basic such as ( SAML, DNC, SAML, security/SSL, Network trace etc).
    • ODBC connection, common DBs

    Job Responsibilities:

    • Provide technical support to Enterprise Accounts via phone, email and web tickets
    • Manage the customer expectations when they call support and coordinate with different operational teams on complex issues, or according to the process
    • Must have the ability to provide accurate initial information in time sensitive situations.
    • Work in a fast paced, high-pressure environment under minimum supervision, correctly diagnose a
    • issue and analyze its severity and urgency and act accordingly based on the business impact
    • Perform as the primary interface on internal escalation for different global support teams
    • Strong collaboration and coordination with the different global support functions and teams
    • Continuously improve and upgrade technical and professional skills through training, self-study, and certifications
    • Meet business objectives and team targets defined by management

    Technical Skills:

    • Skills (Core):
    • (ODBC connection, common DBs)
    • (HTTP, network trace, DNC. Proxy, LB, APIs)
    • OS (underlying Service, Domain, AD, process, security/SSL)
    • (Win AD auth, SAML, user/pass)
    • (log analysis)
    • Skills (Nice to have)
    • data source knowledge (SharePoint, Salesforce, OneDrive)
    • fundamental (or other programming related)
    • documentation procedures (KCS is a plus)

    About us:

    Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 13,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range."

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