Learning Facilitator 1 - Bengaluru, India - GP Strategies Corporation

Deepika Kaur

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Deepika Kaur

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Description

Position:
Zonal Sales Trainer - South


Location(s):Banglore, KA (Working from Home - Travel required to Kerala and Tamil Nadu)**
Experience: 3 to 5 years' relevant experience as an Automobile Sales Trainer in the two wheeler segment


Duration:
Full-time


Qualification:
Graduate in any stream with additional qualification(s)/specialization(s) in the Automotive industry.

  • SPOC for South Zone for all training related activities in the two wheeler segment
  • Control and maintain learning ambience within the training session.
  • Provide constructive feedback on participant performance.
  • Conduct assessment and share results with participants/concerned.
  • Assign learning tasks after a training/before training.
  • Conduct certification.

Skills:


  • Should have adequate market knowledge, clear understanding of automobile technologies, awareness of digital technology.
  • Excellent platform, participant orientation, group facilitation and presentation skills.
  • Should possess methodical & pedagogical competence
  • Should have Coaching, mentoring & problemsolving skills.
  • Ability to work in a very dynamic changing and diversified environments.
  • Openness to travel frequently to Karnataka, Kerala and Tamil Nadu

Key Responsibilities / Duties:


  • Preparing monthly training calendar and Conducting Training
  • Training delivery which includes classroom, virtual tools and on job training on site at dealership location.
  • Conducting Training on Product, Sales process, People Management, Business Management to dealer manpower (Dealer Sales teams including Sales Managers / General Managers and need based on the job coaching)
  • Trainer to modify training content with new inputs (minor changes), vetting & validating existing content & mapping competition related content.
  • Consulting brands on effectiveness
  • Providing feedback on making the training content effective/changing content structure, etc.
  • Ensure the soft skill and etiquette part covered in regular training modules to enhance customer satisfaction & organizational goal.
  • Need based carry out Assessment centre and final certification of dealer participants to ensure the desired quality being maintained.
  • Representing Brand values
  • Trainer to display the brand in terms of temperament, individual brand values and training content/styles
  • Maintain knowledge about brand KPI and assist dealers in achieving the same
  • Report preparation post training and sharing with desired stake holders within 2 days of training event completion.
  • Ensuring training aids arrangement and vehicles availability as & when required.
  • Ensuring selfgrooming and upkeep of all records
  • Participation in brand events
  • Like skill contest, prepare test papers, activities, evaluation, own up tasks and execute them.
  • Skill Upgradation
  • Participate in trainer knowledge upgradation workshop, Train the Trainer programs, Pedagogy workshops, online upgrade training and international training events.
  • Best Practice and Innovation
  • Implement best practices in a year in training that impacts learning, reduces cost or improves operational efficiency.
  • Need based trainer to perform administrative task like coordinating with dealership HR manager / Sales Manager / training coordinator for nominations, action plan follows up, manpower data etc.

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