Customer Service Representative - Navi Mumbai, Maharashtra, India - Triedge Solution

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Position:

  • Customer Service Representative


Location:


  • Navi Mumbai

Responsibilities:

-
Responsibilities

  • Handling inbound and outbound calls.
  • Receive calls and record significant information.
  • Address problems and requests by transmitting information or providing solutions.
  • Enter data in the computer system and maintain logs, activities and other information.
  • Identify the needs of Driver & Brokers, resolve issues, and provide solutions.
  • Also, be well-read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.

Requirement

  • Fresher in a relevant position
  • Proficient in English (Oral and written)
  • Mandatory
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • BPO experience would be an added advantage
  • Handling inbound and outbound calls.
  • Identify the needs of Driver & Brokers, resolve issues, and provide solutions.
  • Maintain good customer relations.
  • Graduates to apply.

Job Types:
Full-time, Fresher


Salary:
₹20, ₹25,000.00 per month


Benefits:


  • Cell phone reimbursement

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus
Work

Location:

In person

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