Customer Support Executive - Nashik, Maharashtra, India - BRJ HR Solutions

BRJ HR Solutions
BRJ HR Solutions
Verified Company
Nashik, Maharashtra, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

We are Hiring a...

Position:
Customer Support Executive


Education:

any Graduate/ post Graduate


Experience:
1 to 2 years (with relevant skills)


Job location:
Nashik


Job responsibilities:


  • Conduct feedback calls for understand customer need for improvement regarding product and services,
  • Dealing customers problems or queries and solve the problems
  • Lead generation and business development
  • Host online training, make the sessions interactive, engage participants and create an interesting learning environment in online sessions, keep question and answer sessions interactive.
  • Monitor whatsapp groups of each batch and solve customer queries (regarding recordings, certificates, link, payments etc)

Requirements:


  • Relevant experience in services industry for minimum 1 year
  • Immediate joiner

Skills:


  • Problem/queries resolving
  • Solutions oriented attitude
  • Time Management
  • Empathy
  • Active Listening
  • Clear communication skills

Job Types:
Full-time, Permanent


Salary:
₹12, ₹16,000.00 per month


Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Bachelor's (preferred)

Experience:


  • Customer service: 1 year (required)

Work Location:
In person


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