Gold Loan Professionals - Nagpur, India - Vyenkatesh goldcare Pvt. Ltd.
Vyenkatesh goldcare Pvt. Ltd.
Nagpur, India
Verified Company
1 week ago
Description
Career OpportunitiesJob Code:
- J001
Job Position:
- Branch Manager
Experience:
- 4 years
**Job Description:
- *
- Incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch.
- Direct all branch level operational activities including business development, customer service & overall administration.
- Assessing local market conditions to identify current & prospective opportunities for new customer acquisition.
- Maintaining the quality of portfolio by tracking & controlling the threshold IRR.
- Ensuring strong follow up for interest collection to keep NPAs in control & thereby achieving higher revenue.
- Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score.
- Bring out the best of branches personnel by requisite training, coaching, development & motivation.
- Team handling experience is must. Gold loan background will be preferred. VYENKATESH GOLD CARE PVT. LTD.
Job code:
- J
Job Position:
Experience:
- *
- To ensure 100% right valuation capturing right cartage, proper stone deduction, avoid/prevent spurious/unacceptable ornaments.
- Adhering to high ethical standards and complying with all the laid down processes/policies of VYENKATESH GOLD CARE
- KYC adherence. Verify customers KYC & complete online /offline registration.
- Maintain the quality of portfolio by tracking & controlling the threshold IRR & prompt resolution of queries pre & post loan disbursal.
- Ensure to bring in New Customer and maintain good relationship with existing customers for generating renewal & referral business.
- Ensure all call customers as per CRM leads and update in the system.
- Participate in marketing activities to improve brand visibility of VYENKATESH GOLD CARE Gold Loan branch in the catchment areas and to generate leads of prospective customers.
- Drive cross
Ensure strong follow up for interest collection to keep NPAs in control.
- Graduate /Post graduate with minimum 2 3 years' experience in gold loan valuation.
Job code:
Job Position:
- Customer Service Executive
Experience:
- 1 year.
**Job Description:
- *
- Attend walk In customers and address their issues w.r.t. Gold Loan process & various schemes offered at VYENKATESH GOLD CARE.
- Verify customers KYC & complete online/offline registration.
- Provide after sales service to existing customers and obtain references from them to increase customer base.
- Provide good customer service experience while pledging/ releasing/interest payment transaction etc.
- Ensure to bring in New Customer and maintain good relationship with existing customers for generating renewal & referral business.
- Maintain regular & continuous relationship with existing and potential customers.
- Achieve selfbusiness targets and ensure profitability of the branch.
- Participate in fieldmarketing activities to improve the branch visibility of VYENKATESH GOLD CARE Gold Loan branch in the catchment areas and generate leads of prospective customers.
- Drive cross
- Adhere to standard operating procedure of the organization and maintain all important registers at branch level.
- Ensure strong follow up for interest collection to keep NPAs in control.
Job Types:
Full-time, Regular / Permanent
Salary:
₹12, ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
Expected Start Date: 01/07/2023