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Durgapur

    Area Manager - Burdwan, India - 2coms

    2coms
    2coms background
    Description
    Profitability Management Maintaining &optimizing profitability for thebranch
    Target setting &management Monitoring branch targets in numbers &volumes
    Portfolio qualitymanagement through superior underwriting working closely withcollections
    Cost managementmanaging all branch operating costs including cost of acquisitionoperations etc.
    People managementMotivating team handling HR & administration function ofthe branch
    Customer experiencemanagement Ensuring superior customer experience and handlingcustomer
    service in terms ofcollections pre closures & serviceissues


    KEYRESPONSIBILITIES:
    Business
    Achieve contributed value targets set for thebranch
    Ensure sales volumes formultiple products sourcing quality & underwriting diligenceto meet sales
    targets whilecontrolling delinquencies andfrauds
    Provide superior customerexperience
    Manage TAT s on credit& processing
    Minimize pre& post disbursaldiscrepancies
    MonitoringPerformance
    Monitoring Branchperformance in terms of key driversi.e.
    Contributed Value .Volumes /Profitability / Expenses / Losses
    Employee Retention
    EmployeeProductivity
    Customerexperience
    Monitor individualperformance of each employee continuously work to maximizeproductivity
    PeopleManagement
    Motivate and developbranch team
    Drive branch team toexcel.
    Manage and mentor the teamand keep attrition of branch stafflow
    Conduct regular meeting withbranch staff
    Provide open andhonest feedback and ask forfeedback.

    Requirements

    Needteam handling 45 years experience in teamhandling
    Total 9 experience weneed
    Must have experience in Acidfinance & Consumer durable
    Max age 45years
    Need team handling 4-5years experience in team handling Total 9+ experience we need Musthave experience in Asset finance & Consumer durable Max age 45years

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