Customer Relationship Executive - Mumbai, India - Crown Veterinary Services Pvt Ltd

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Setting customer expectations and revenue goals.

  • Identifying customer demands and requirements.
  • Developing plans to address customerspecific needs.
  • Dealing with people of different backgrounds and temperaments.
  • Solving customer issues and complaints.
  • Planning strategies for customer care and conflict resolution.
  • Crossselling products and services to the customer.
  • Advising customers on costeffectiveness.
  • Overseeing the activities of the sales team.
  • Offering exceptional customer service to customers.
  • Negotiating agreements with customers.
  • Maintaining good relationships with customers.
  • Approaching prospective customers to build rapport.
  • Taking feedback from customers to ensure they are satisfied with the service.
  • Adhering to all the rules and regulations of the company.
  • Researching the competitors and devising plans accordingly.
  • Staying updated with the latest ways to retain customers.

Job Types:
Full-time, Regular / Permanent


Salary:
₹25, ₹30,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Flexible shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Experience:


  • Customer service (preferred)
- total work (preferred)


Language:


  • English (preferred)

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