Tele Caller Executive - Kolkata, India - Octacle Solutions pvt
1 week ago
Description
Responsibilities
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer's needs and requirements.
Requirements:
- High school diploma or equivalent.
- Work experience as a Telecaller.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problemsolving skills.
- Exceptional attention to detail.
- Hardworking individual.
- Good time management abilities.
- Strong decisionmaking skills.
- Ability to tolerate stress and pressure.
Salary:
₹11, ₹35,000.00 per month
Schedule:
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (preferred)
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (required)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
One location
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