Warranty Incharge - Bokaro, India - Elgen Kia

Description

• Process warranty claims and ensure accurate documentation
• Coordinate with suppliers and manufacturers to resolve warranty issues
• Maintain warranty records and update database systems
• Conduct regular audits to ensure compliance with warranty policies and procedures
• Provide excellent customer service by addressing inquiries and resolving complaints
• Collaborate with internal teams to improve warranty processes and procedures
• Assist in the development of warranty reports and analysis

• Previous experience in a clerical or administrative role is preferred
• Proficiency in Google Suite, including Google Docs and Google Sheets
• Familiarity with QuickBooks or other accounting software is a plus
• Strong data entry skills with a high level of accuracy
• Excellent organizational and time management abilities
• Ability to prioritize tasks and meet deadlines
• Strong attention to detail and problemsolving skills
• Professional phone etiquette and communication skills