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    Network Engineer - chennai, India - Movate

    Movate
    Movate chennai, India

    4 weeks ago

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    Description

    Greetings from Movate(formerly CSS Corp)

    Job Profile : TAC - Network Engineer

    Location : Chennai - Ambattur

    Shift : Rotational Night Shift

    Work Model : Work from office

    Looking for Immediate joiners only.

    Drop your resumes @

    Job Responsibility:

    • all Level 1 issues from the customers and driving satisfactory resolution of the issues.
    • Product, Codes and Configuration issues
    • consistent customer satisfaction
    • all communication with customers in the CRM
    • with international customers (via Phone Support)
    • handoff (escalation) of cases that require technical or political to L2 TAC

    Primary Skills:

    • OSI layers – detailed understanding of each layer's function and relevant protocols that operates at each level
    • TCP/IP – thorough understanding and clear explanation about windowing/handshake mechanism
    • MAC header structure and use of each fields
    • IP header structure and use of each fields
    • ARP – how ARP works in a Layer 2 and Layer 3 communication
    • Mac address table fields and how a switch uses MAC table for switching decisions
    • ARP table and how a switch uses ARP table
    • Routing Table fields and how a Router uses routing table for routing decisions
    • DHCP protocol messages (clear understanding of DORA process)
    • DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)
    • thorough understanding of Broadcast domain and Collision Domain
    • thorough understanding of Unicast, Multicast and Broadcast traffic
    • thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage
    • thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
    • Difference between Routing and Routed protocols
    • Good troubleshooting approach (from Level 1 to 7 of OSI)
    • How ARP learns the mac address in same subnet and different subnet
    • Difference between hub,layer2 switch and layer 3 switch and router
    • DHCP DORA process sender IP,mac and port number and destination IP,mac and port number
    • OSI: how to troubleshoot in network with help of OSI model.
    • Data link header
    • Ip header
    • TCP header

    If interested, Please share the below details:

    Total years of experience –

    Relevant years of experience -

    Current CTC –

    Expected CTC –

    Notice Period –

    Current Location –

    Reason for job change –

    DOB –

    Ready to work from Chennai office -

    Comfortable to work in night shifts/rotational offs -

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