Supervisor, Finops - Bengaluru, India - Greenway Health
Description
Job TitleSupervisor,FinOps
Date
05/12/2023
Reports To
Manager, Finance Operations
EEO Category
First/Mid Offs & Mgrs.
Organization
Finance
FLSA
Exempt
Job Summary
:
The Order Admin, Billing, Cash Application, AR and Contracts Administration supervisor oversees the functions of the Order Admin Team, Billing Team and Contracts Administration Teams. The Billing Team primarily receives completed orders and ensures that appropriate asset changes are made, and that the product or service is set up correctly to bill on an on-going basis. The Contracts Administration team primarily modifies (reductions) a customer's account to bill for services or products desired at given time events (renewals). The Contracts Administration team also ensures that appropriate legal documentation is established with the customer for any changes made. The Order Admin team uses a checklist to verify and certify that all legal and financial requirements are met in order to fully accept, and finance approve an order. Order Admin also has responsibility to ensure the company Contract Object is kept up to date and accurate. The Renewal team contacts select customers prior to their contract renewal in order to ensure profitability and attempt to generate sales leads and to increase value through the benefits of a longer-term contract.
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Essential Duties & Responsibilities
:
- Formulate and establish general policies, procedures and best practices governing the overall operations.
- Expertise in OTC domain.
- Supervise, motivate and direct a staff
- Manage, motivate, and direct a staff of approximately 13 in four (4) distinct, yet interrelated, areas of focus
- Coordinate, assign and supervise the daily work activities of the teams
- Provide reporting to management to evaluate the productivity and effectiveness of the teams
- Work with the Controller and Finance Operations Director in evaluating and improving processes and implementing streamlined procedures
- Maintain liaison and consultative relationships with sales, marketing, accounting, and other related departments of the
- Manage multiple ongoing projects as well as adhoc requests
Experience
:
Education
:
- Bcom
Minimum Qualifications
:
- Minimum of 5 years' experience in a related managerial capacity
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Must have strong analytical and problem-solving skills with an ability to work independently
:
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Excellent computer skills required, including Excel
:
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Must have excellent verbal and written communication skills
:
- **Must be able to work well under pressure to meet deadlines
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