Operations Internship - Noida, India - Urbanites Technologies (P) Limited

Urbanites Technologies (P) Limited Noida, India

2 weeks ago

Internship, Full time

Description

About the internship:

Management of MIS:

Develop and maintain comprehensive Management Information Systems (MIS) to track operational metrics, performance indicators, and other relevant data.

Collect, organize, and analyze data from various sources to generate accurate and insightful reports.

Ensure the integrity, accuracy, and timeliness of data inputs and outputs within the MIS.

Report Generation and Analysis:

Generate regular and ad-hoc reports based on predefined parameters and requirements.

Analyze data trends, identify patterns, and provide actionable insights to support decision-making processes.

Collaborate with cross-functional teams to interpret data findings and formulate strategies for operational improvement.

Call Support:

Provide frontline support for handling incoming calls, addressing customer inquiries, resolving issues, and escalating complex cases to the appropriate departments.

Maintain a professional and courteous demeanor during interactions with customers to ensure positive experiences and uphold the company's reputation.

Document call details, customer feedback, and resolutions accurately in the designated systems.

Process Optimization:

Identify opportunities for process optimization, automation, and efficiency enhancements within the operational workflow.

Implement best practices and standard operating procedures (SOPs) to streamline operations and improve overall productivity.

Collaborate with relevant stakeholders to implement process improvements and monitor their effectiveness over time.

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Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 19th Apr'24 and 24th May'24

3. are available for duration of 6 months

4. are from or open to relocate to Noida and neighboring cities

5. have relevant skills and interests

Women wanting to start/restart their career can also apply.

Stipend:

INR ₹ 10,000 /month

Deadline:

:59:59

Other perks:

Certificate, Letter of recommendation, Informal dress code, 5 days a week

Skills required:

MS-Office, MS-Word, MS-PowerPoint, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)

About Company:

Urbanites is a SaaS model (software as a service)-based software development company having its headquarters in Noida- India. We strive to make the optimum use of technology to provide the best when it comes to creating strong brand awareness for our clients at several levels. Our creative & dedicated team ensures that the customers can enjoy maximum advantages for the growth and expansion of their businesses

We have the best of the best technical experts who are not only well experienced in their respective domains but also have the passion to develop perfect skills that are required at the professional front. This lethal combination of attitude & skills has helped our clients to win.

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