- Provide technical support to implement and maintain all integrations between client systems and Thomson Reuters products.
- Own and manage key relationships with clients, product and technology teams across Thomson Reuters.
- Work closely with internal stakeholders to gather and prioritize feedback to drive innovation and increase customer satisfaction. Communicate clearly with stakeholders regarding upcoming features, changes, defects, etc.
- Support commercial teams in client engagement and retention activities related to existing tax and legal products, Integrations and APIs.
- Support Thomson Reuters' customers with API implementations and provide ongoing technical support.
- 5+ years' experience as a Systems / Integration / API Engineer or as a Business / Technical Analyst.
- Must have experience supporting customers with API implementations and providing ongoing Technical Support for APIs.
- Technical acumen and ability to translate business requirements into technical requirements.
- Technical Knowledge on SSO
- Experience working with agile scrum-based development teams.
- Superior stakeholder engagement skills, including ability to build and manage relationships.
- Strong verbal and written communication skills, including experience writing comprehensive technical and functional requirements.
- Strong analytical skills.
- Ability to initiate and drive projects to completion with minimalguidance.
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Senior Engineer - Bengaluru, India - Thomson Reuters
Description
Senior Integrations Engineer, India
About the Role
The Senior Integrations Engineer will be responsible for the end-to-end management and support of all the capabilities offered by Thomson Reuters' enterprise applications. Other key aspects of this role will be Integrations Support, API implementation, SSO implementations and ongoing technical support for customers. The Senior Integrations Engineer will interact with regulatory bodies, product, and technology teams across the organization.
KEY JOB RESPONSIBILITIES –
About You
You're a fit for the role of Senior Integrations Engineer if your background includes:
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
#LI-AD1
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
More information about Thomson Reuters can be found on .