Customer Service Representative - Bengaluru, India - Aspire jazp Technologies
Description
Responsibilities:
- Respond To Inbound Tickets And Queries Of Customers.
- Build Lasting Relationships With Customers, And Other Team Members Based On Trust And Reliability.
- Understand And Strive To Meet Or Exceed Call Center Metrics While Providing Excellent And Consistent Customer Service.
- Meet Department Productivity And Quality Standards.
- Establishing New, And Maintaining Existing, Relationships With Customers.
- Strive For First Call Resolution And Take True Ownership Of Customer Needs And Issues.
- Communicate And Follow Instructions For One Call Customer Resolution.
- Deliver Amazing Customer Service Through Effective And Timely Resolution Of Various Customer Inquiries And Concerns
Requirements:
- Willing To Work In Night Shift (Rotational Shifts & Rotational Week-Offs)
- Any Graduate Degree/12th Pass
- Experience 1+Years
- Freshers Can Also Apply
Salary:
₹15, ₹21,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Ability to commute/relocate:
- Bangalore, Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you comfortable with rotational shift & rotational weekoff?
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (required)
- Hindi (required)
- Malayalam (preferred)
Speak with the employer
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