Jobs
>
Hyderabad

    L3- Support EngineerJava - Hyderabad, India - Technoidentity

    Technoidentity
    Technoidentity Hyderabad, India

    1 week ago

    Default job background
    Description

    This is a remote position.

    J D L3 SupportEngineer(Java)New Prospects

    JobTitle: L3 Support Seasoned Tech Support with Handson Coding inJava

    Location:Remote / Hyderabad

    Experience3Yrs

    AboutUs:

    Technoidenityis a leading IT Software Developmentcompany that prides itself on innovationand excellence. We provide cuttingedge solutions to our clientsworldwide and we re looking for a seasoned L3 Support professionalwith strong Java coding skills to join our dynamicteam.

    RoleOverview:

    As an L3 Support Engineer you willbe responsible for providing advanced technical support to ourclients resolving complex issues and ensuring the highest levels ofcustomer satisfaction. In addition to your support duties you willalso be involved in coding tasks using Java to enhance and maintainour products.

    KeyResponsibilities:

    Provide expertlevel technicalsupport to our clients including troubleshooting and issueresolution.

    Collaborate with crossfunctionalteams to resolve complex technicalissues.

    Develop and maintain tools andscripts to automate supporttasks.

    Participate in code reviews andcontribute to the development of new features andenhancements.

    Document technical solutions andbest practices for internal and externaluse.

    Stayuptodate with thelatest technologies and trends in theindustry.

    Qualifications:

    Bachelors degree in computerscience or a relatedfield.

    Minimum of X years of experiencein technical support with a focus on L3support.

    Strong proficiency in Javaprogramming language.

    Experience with troubleshootingcomplex technical issues in a fastpacedenvironment.

    Excellent communication andinterpersonal skills.

    Ability to work independently andas part of a team.