Soe 6 to 9 Years Pan India - Mumbai, India - Capgemini Engineering
Description
Development of the Standard Operating Environment (SOE) for desktop and Servers platform Own and maintain the SOEs Identification and analysis of Patches Identifying the impact of technical changes to or affecting the SOE to an operational level Provide 3rd line support to client support teams for the SOE when required- Required Skills: MDT (Microsoft Deployment Toolkit) 2012/2013 Desktop/Server Deployment Experience and/or SCCM experience Imaging tools like SYSPREP
- Experience on unattended installations
- Zero touch or Lite touch images Experience of the development of standard O/S builds for Desktop or Server Troubleshooting Knowledge of Desktop OSs
- Windows 7/8/10 Hardware Familiarity (Desktop, Server) Scripting (VB, WMI, Command Line)
- Should have the ability to use own initiative and tenacity to achieve deadlines and resolve issues as per agreed SLAs Analytical and methodical approach to problem solving
- Effective communication skills in both verbal and written English Good organizational, interpersonal and documentation skills Very Client focused with regards to service delivery Selfdriven and able to work by yourself or within a team
- Good troubleshooting skills (the ability to think logically through a problem) MCSE/MCP Certification in Windows An understanding of Software Deployment and Remote Support Tools Experience in Active Directory, Group Policy An understanding of Remedy / EARS / ServiceNOW or any such tool Skills & Experience requirement
Primary Skills:
- SOE
Secondary Skills:
- Imaging experience
- MDT or similar tools
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