Value Establishment - Madhya Pradesh, India - Mahindra & Mahindra Ltd.
Description
Date:27-Jan-2023
Location:
MP
Company:
Mahindra & Mahindra Limited
Responsibilities & Key Deliverables
- Regular interaction with customer and understand support require at customer end, escalate the same to Area business manager / Zonal Service Manager for further resolving toTrack sheet / better connect.
Log book collection - MTBL and compettion vehicles,Helps to create better database as well plan for immediate action plan for scope of improvement.
Overall Product performance establishment includes Fuel Efficiency, Maintenace, Tyre life, Uptime etc. throuh Testimonials from customer.Testimonials on FE from customer post successful complition of FE trial one vehicles.
No. of Pre and post trial customer signed off copy per month.
Competition details data on performance, vehicle specification, new engineering introduction from field feedback.
Ensure uptime monitoring and time to time share the same data to Area business manager / Zonal Service Manager for further improvement plan.
Travel along with the vehicle for specfic trials.Support to the dealer before commensing the trial for vehicle check up and upkeep
Preferred Industries
Education Qualification
- Diploma; Diploma in Mechanical
General Experience - 2 to 5 Yrs,experience in Service/ Quality/ PVT/ Vehicle Integration
Critical Experience
Mahindra Leadership Competencies
- Strategic Business Orientation_Business Perspective
Strategic Business Orientation_Strategic Foresight
Strategic Business Orientation_Global mind-set
Leadership through Sustainability_Strategize around,Sustainability Drivers
Leadership through Sustainability_Frugal mind set
Leadership through Sustainability_Stakeholder focus
Leadership through Sustainability_Triple Bottom Line Sensitivity
Customer Focus_Customer Sensitivity
Customer Focus_Customer Delight
Customer Focus_Service Orientation
Innovation Led Transformation _Idea Orientation
Innovation Led Transformation _Change catalyst
Innovation Led Transformation _Risk Taking with Responsibility
Result Orientation with Execution Excellence_Effective Project Management
Result Orientation with Execution Excellence_Passion for Quality
Result Orientation with Execution Excellence_Accountability for results
Result Orientation with Execution Excellence_Agility with discipline
Leveraging Human Capital_Exponential synergy
Leveraging Human Capital_Team development
Leveraging Human Capital_Entrepreneurial engagement
Leveraging Human Capital_Appreciating diversity
Weaving Passion and Energy at Work_Being Passionate about work
Weaving Passion and Energy at Work_Working without Barriers
Weaving Passion and Energy at Work_Blending Fun with work
Weaving Passion and Energy at Work_Learning from Failures
System Generated Core Skills
- Customer Analysis
Interpersonal Skills
Product Knowledge & Application
Spare Parts Management
Warranty Management
Service Orientation
Service Quality
Service Management
System Generated Secondary Skills
Job Segment:
Engineer, Engineering
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