Assistant Branch Service Incharge - Trichur, India - IMPEX
Description
1. Daily update, order and maintain the minimum level inventory of required spares.- Monitor and update the attendance in Muster Roll on daily basis for all branch Service Engineers
- Coordinate with Service Technician to enable the branch to achieve the service and collection targets every month.
- Strive to achieve Service Level Policy for all the registered complaints.
- Ensure sending back the replaced spares to HO periodically on time.
- Obtain feedback for specific complaints from customers to ensure customer happiness.
- Effectively manage product exchanges and ensure proper accounting.
- Monitor and ensure Service Technicians obtain feedback for specific complaints from customers.
- To ensure happy calls to all customers in the assigned area.
- Ensure maintenance and hygiene in the branch premises.
Job Types:
Full-time, Regular / Permanent
Salary:
₹12, ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or willing to relocate with an employerprovided relocation package (required)
Application Question(s):
- Did you qualified Diploma or B Tech in Electronics?
Education:
- Diploma (required)
Experience:
- total work: 1 year (preferred)
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