Telesales Executive - Chennai, India - Terrykart E Retail private limited

Terrykart E Retail private limited
Terrykart E Retail private limited
Verified Company
Chennai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Greetings from TerryKart
We are urgently looking for an enthusiastic
Telesales Executive to contribute in generating sales for our company. An effective Telesales Executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. You should also be able to liaise with the appropriate departments to resolve customer complaints.


Responsibilities:


  • Contact potential or existing customers to inform them about company's products or services
  • Answer questions about products of the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Accurately recording details of customers' purchase orders and processing all customer purchases accordingly
  • Keep records of calls and sales and note useful information
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
  • Developing and sustaining solid relationships with customers to encourage repeat business
  • Developing indepth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
  • Handle grievances to preserve the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Gain comprehensive product knowledge to enhance performance

Requirements and skills:


  • 1 to 5 years of Telesales Executive or other sales/customer service role
  • Good knowledge of CRM software, MS Office, and telephone systems
  • Ability to learn about products and services and describe them to prospects
  • Good communication skills in English or Tamil or Hindi
  • Any Degree in marketing, communications, business administration, or related field is preferred
  • Excellent organizational skill, problemsolving skill and customer service skill

Location:
Chennai, Karapakkam (Near OMR)

Only work from office (Day Shift)


Schedule:

  • Day shift

Ability to commute/relocate:

  • Chennai ,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)
  • Tamil (preferred)
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