Digital Subscription Renewal Representative - Bengaluru, India - Informatica
Description
Build Your Career at Informatica:
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems.
Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
Digital Subscription Renewal Representative:
You will report to the Manager, Subscription Renewals.
You will be a Renewal Representative with proven results and recognised success in account management within the software industry and the region.
Technology You'll Use:
Renewals process, Sales Lifecycle, Order Management
Your Role Responsibilities? Here's What You'll Do:
- Meet or exceed defined monthly, quarterly, and annual sales quota
- Help with accurate forecasting and weekly reporting
- Secure appropriate order information, per Informatica business process
- Obtain a clear understanding of Informatica product and support value proposition
- Understand customer licence purchase and renewal history
- Coterm customer renewals.
- Discover and maintain certain customer data.
- Help qualify the buying process, budget and timeframe
- Deliver validated renewal quotes to customers 180 days in advance of expiration
- Manage customer negotiations
- Manage ongoing customer success
- Help with internal customer renewal status/history inquiries
- Collaborate and work together with Field/Inside Sales team.
- Maintain professional internal and external relationships
What We'd Like to See:
- Ensure accuracy of CRM data and sales activity tracking
- Position upselling and create crosssell leads.
- Obtain a clear understanding and adherence to Informatica Sales process and policies
- Respond to/research/follow up
Role Essentials:
- History of overachievement of sales quotas and recognised success.
- Analytical, data manipulation and other technical skills
- Work while demonstrating confidence and maintaining integrity and credibility.
- BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
- Minimum 1+ years of relevant professional experience
Perks & Benefits:
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible timeoff policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.
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