Associate - Travel Services - Pune, India - Lexagent Services Pvt. Ltd.
Description
ASSOCIATE - TRAVEL SERVICES
PUNE CANDIDATES ONLY
EDUCATION:
Any Graduate/ Diploma in Tourism/ Hospitality Management/ Travel or equivalent
EXPERIENCE:
Minimum 2 years of experience as a Reservation Agent, Travel Agent, or in a relevant role in the Travel and Tourism industry.
COMPETENCIES / SKILLS:
Lexagent believes in 80:20 rule of JD.
80% is the primary job & 20% is the secondary job, which is assigned based on organization needs and employee competency / interest from time to time.
The above position's primary job will comprise of acting as an executive for Stay/Travel/Ground Transfer reservations for Lexagent Clients, viz:- Understanding client reservation needs and addressing them by collaborating with relevant vendors or via suitable online platforms
- Being updated on Lexagent contract terms with respective clients and vendors
- Updating and maintaining all reservation records in real time
- Maintaining relations and coordinating with existing vendors
- New vendor setup and vendor negotiations
- Actively seeking out new agencies/ partners (Hotels, Serviced Apartments, Car Hire, etc.) across PAN India to tie up with
- Negotiating/ closing deals and handling complaints or objections
- Collecting client feedback periodically and addressing any challenges as required
- Maintaining updated knowledge of company products and services
- Managing and ensuring accurate client & vendor billing
PERSONALITY & TRAITS:
- Good Communication and Interpersonal skills.
- A good team player who is disciplined, punctual, honest & mature
- Good IT skills in Word, Excel and Outlook
COMPENSATION:
- INR 200,000/ to 300,000/ per annum + incentives
Salary:
₹200, ₹300,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you familiar with Hotel reservations, Car Bookings & Apartment search ?
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
Language:
- Excellent English (required)
Speak with the employer
- Health insurance
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