Laundry Attendant - Thiruvananthapuram, India - Hyatt Regency Trivandrum
Description
Summary- Responsible for picking up and delivery of in-house guest laundry.
- Responsible to collect and deliver outside guest laundry / dry cleaning.
- Responsible for delivering all guest items punctually, accurately and in a professional and courteous way.
- Collect laundry and dry-cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
- Count and verify all items collected as per laundry price lists / laundry sheet signed by the guest and note down any discrepancy or damages on the same sheet.
- Check all items for damage or stains and take appropriate action to rectify these issues.
- Report immediately to the superiors in case any valuable items like cash, jewellery, credit cards etc. found in guests cloth pockets.
- Responsible to processes the guests clothing on the correct equipment / machines using the appropriate chemicals and temperature.
- Once processed, neatly fold or hangs the clothing as requested by the guest on the laundry sheet.
- Sorts employee uniforms for appropriate action like washing, dry cleaning, pressing or send for repairing to the hotel's tailor.
- Able to processes the staff uniforms on the correct equipment using the appropriate chemicals and temperature.
- Once processed, hangs and transports clean uniforms to Housekeeping.
- Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out.
- Responsible to feed washed linens and napkins into ironer or folder or calendrer machine.
- Retrieves folded linens and stacks or hangs clean linens as appropriate.
- Sorts clean towels, rugs and robes.
- Uses towel folder and manual folding for bath towels, washcloths, rugs and robes.
- Assist in the loading and unloading of dryers and sort out washed laundry items
- Operates and maintains folding equipment, presser and iron.
- Operates and maintains washer, dryer, dry cleaning machine etc.
- Reports any technical problems or deficiencies to Laundry manager or maintenance team.
- Places folded product on appropriate rack.
- Reports any damage or deficiencies in the laundry's items to the laundry manager.
- Assist in inventories and attend all departmental training as informed and scheduled by the manager.
- Assists with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager.
Qualifications:
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good problem solving, administrative and interpersonal skills are a must.
More jobs from Hyatt Regency Trivandrum
-
Guest Service Officer
Thiruvananthapuram, India - 20 hours ago
-
Housekeeping Attendant
Thiruvananthapuram, Kerala, India - 2 days ago
-
Bartender
Thiruvananthapuram, India - 3 weeks ago
-
Training Coordinator
Thiruvananthapuram, India - 1 week ago
-
Accounts Payable
Thiruvananthapuram, India - 4 weeks ago
-
Storekeeper
Thiruvananthapuram, India - 1 week ago