E-commerce Executive - Chennai, India - Tamil Clothing Company

Description

Coordinate order processing, delivery and returns of customer orders.

• Coordinate with other teams on the execution of brand, marketing and ecommerce activities.
• Ensure the fulfilment of customers' orders via store pick or delivery service.
• Execute activities driven by data analytics.
• Identify strategic business partnerships.
• Implement new business collaboration plans.
• Implement preventive and corrective measures of disaster recovery plan.
• Implement the customer loyalty programmes.
• Implement the ecommerce activities.
• Maintain business partnerships.
• Manage a diverse service environment.
• Manage the operations for good service.
• Manage the service quality and customer satisfaction.
• Monitor and maintain proper functionality of the website.
• Observe the sales, promotions, marketing and social media activities over digital platforms.
• Operate and maintain existing IT networks based on the standard operation procedures.
• Prepare insights report on the datamining outcome.
• Promote good service performance.
• Provide specialised knowledge and insights to the development of technology strategy.
• Track and report the business outcome of datadriven insights.

Job Types:
Full-time, Regular / Permanent


Salary:
₹10, ₹25,000.00 per month


Schedule:

• Day shift
• Evening shift

Supplemental pay types:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Chennai,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (preferred)


Education:

• Bachelor's (preferred)

Experience:

• Ecommerce: 1 year (preferred)

- total work: 1 year (preferred)


Language:

• Hindi (preferred)
• Tamil (required)

Work Location:
In person


Speak with the employer
Expected Start Date: 16/08/2023