IT Support Administrator - Asif Nagar, Hyderabad, Telangana, India - Prudent Megacorp PVT LTD
Prudent Megacorp PVT LTD
Asif Nagar, Hyderabad, Telangana, India
Verified Company
1 week ago
Description
Job Title:
IT Support Administrator
Job Type:
Full Time.
Job Description:
Responsibilities:
- Supports and maintains effective relationships with internal users
- Personal (desktop or laptop) computers master images creation and automation
- Assists in determining suitable software to meet user requirements
- Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
- Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
- Mobile devices management
- Inventory management
- Continuously improvement on each jobs
- IT new technology survey and recommendation
Requirements:
- Education:
- Bachelor and above degree in related fields.
- At least fiveyear experience in user support
- At least fiveyear experience in MS Windows support and management
- Has mobile devices management experience
- Has Outlook support/management experience
- Has MS SCCM experience
- Strong selflearning, selfmotivated and problem solving skills
- Strong communication, organization and interpersonal skills
- MCSE is a plus
Salary:
₹400, ₹900,000.00 per year
Day range:
- Monday to Friday
Shift:
- Day shift
Experience:
- total work: 1 year (preferred)
Work Location:
In person
