Project Coordinator - Mumbai, Maharashtra, India - Baltic Control India
2 weeks ago
Description
The Project Coordinator plays a critical role in ensuring the smooth execution of ISO 9001, ISO 14001 and ISO 45001 certification processes, managing client interactions, and coordinating audit schedules.
This position is pivotal in facilitating communication between clients, internal teams, and external certification bodies.The Project Coordinator will be responsible for handling quotations, sales inquiries, scheduling of audits, and maintaining a high level of client satisfaction throughout the certification process.
Key Responsibilities:
Quotation Management:
- Respond to client inquiries regarding the ISO 9001, ISO 14001 and ISO 45001 certification services.
- Prepare and deliver quotations and proposals to potential clients, ensuring accuracy and completeness.
- Collaborate with the Sales team to follow up on quotations and close sales.
Client Communication:
- Serve as the primary point of contact for clients seeking the certification services.
- Maintain strong client relationships by providing excellent customer service and responding to inquiries in a timely and professional manner.
Audit Scheduling:
- Coordinate and schedule the ISO 9001, ISO 14001 and ISO 45001 certification audits (initial, surveillance, renewal) in collaboration with Certification office and internal auditors.
- Ensure that audit schedules align with client requirements and regulatory deadlines.
Documentation Management:
- Manage and maintain all relevant documentation associated with certification processes, including client records, audit reports, and certification certificates.
- Manage and maintain documentation relevant to auditor's qualification, training etc.
- Ensure that all documentation is uptodate and compliant with ISO standards.
Internal Collaboration:
- Work closely with the Sales, Quality Assurance, and Operations teams to ensure a seamless and efficient certification process.
- Facilitate effective communication between internal departments to meet client needs.
- Provide necessary to the Certification office
- Keep management up to date about the operational activities on monthly basis
Job Types:
Full-time, Permanent
Salary:
₹20, ₹40,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Do you have knowledge about ISO 9001, ISO 14001 and ISO or similar system certification standards) and have you worked in a Certification Body providing these certification services?
Experience:
- total work: 3 years (preferred)
Language:
- English (preferred)
Expected Start Date: 15/02/2024
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