IT Support Executive - Bengaluru, Karnataka, India - QDegrees
4 weeks ago
Description
Who are we:
We are a business consulting and product innovation company. We empower our clients to enhance customer satisfaction and loyalty by leveraging the customer experience. Our vision is "to make customer experience simple yet effective by innovative CX models, utilizing the power of digitization and human intelligence "
Join us
IT Support Executive:
Full Time
Experience
2-4 years
Location
Bengaluru/Pune/Jaipur
Availability to join
ASAP
No. of openings
1
What we ask for:
- Troubleshoot hardware, software, and network issues and escalate as necessary.
- Install, configure, and maintain IT systems, including desktops, laptops, printers, and other peripherals.
- Set up and manage user accounts and permissions.
- Perform system upgrades and updates as needed.
- Assist with the procurement of IT equipment and software.
- Document and maintain IT inventory and assets.
- Collaborate with other IT team members to resolve complex issues.
- Stay uptodate with the latest technologies and trends in IT support.
Requirements:
- Bachelor's degree with 24 years of experience in IT support or a similar role.
- Strong knowledge of Windows and Mac operating systems.
- Experience with troubleshooting hardware, software, and network issues.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and manage time effectively.
- Certifications such as CCNA, CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.
- Experience with ticketing systems and remote support tools.
- Ability to work independently and as part of a team.
- Strong problemsolving skills and attention to detail.
More jobs from QDegrees
-
Service Executive
Panvel, India - 2 weeks ago
-
Customer Care Executive/trainee
Jaipur, Rajasthan, India - 3 weeks ago