Guest Service Associate - Trichur, India - Flora Hospitality Group (Flora Misty Falls - Athirappilly)

Flora Hospitality Group (Flora Misty Falls - Athirappilly)
Flora Hospitality Group (Flora Misty Falls - Athirappilly)
Verified Company
Trichur, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Duties & Responsibilities:


  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during checkin.
  • Assigning rooms to guests and informing them of any specials offered.
  • Registers guests and manages the rooming chart.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the property & Up sell additional facilities and services, when appropriate.
  • You will be responsible to provide an excellent and consistent level of service to your customers.
  • Contributes to the smooth and efficient running of the Reception within the Rooms division.

Required Experience and Qualifications:


  • 1 Year Hotel Experience Mandatory.
  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Good customer service, communications and interpersonal skills are a must.

Job Types:
Full-time, Permanent


Benefits:


  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:


  • Diploma (preferred)

Experience:

Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)

Work Location:
In person
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