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    Non Voice process - Pune, India - Pradeep Tech Services

    Pradeep Tech Services
    Pradeep Tech Services Pune, India

    4 days ago

    Default job background
    Full time
    Description

    Opportunity within a leading BPO in the region

    Be a part of a a friendly and supportive environment

    Excellent learning and career growth opportunities

    The JobIn this role, you will be undertaking night shifts and be responsible for :

    • Handling inbound communication via various means in a professional manner.
    • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
    • Working with various internal teams to ensure prompt and accurate order processing and delivery.
    • Escalating customer feedback as required.
    • Ideal CandidateYou have at least a diploma/degree in any field.
    • You ideally have experience within a Customer Service role. This role is open to freshers as well.
    • You possess excellent interpersonal as well as written and verbal communication skills.
    • You are adaptable and thrive in changing environments.
    • You are a strong team player who can manage multiple stakeholders.
    • You are highly goal-driven and work well in fast-paced environments.
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