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    E-commerce Specialist - New Delhi, India - Lladró, S.A.

    Lladró, S.A.
    Lladró, S.A. New Delhi, India

    5 days ago

    Default job background
    Retail
    Description

    E-commerce Specialist_Lladró, SPA Lifestyle Pvt. Ltd.

    BRAND Lladró

    REPORTING TO CEO

    LOCATION Sultanpur, Delhi

    About Lladró

    We are the world's leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 8 Boutiques in Top premium malls and high street.

    Do visit the Lladró website:

    Contact Details: WhatsApp your resume at

    Email us at

    MAIN PURPOSE

    As an e-Commerce Specialist, you will create and implement strategies to increase online sales. This role involves a wide range of responsibilities related to the company's website presence. Play a critical role in ensuring the success of an online retail business. You will organize, develop, and execute website marketing plans.

    KEY RESPONSIBILITIES

    • Manage all online activity about traffic acquisition, sales, conversion, testing and reporting.
    • Develop and implement an e-commerce strategy to improve website performance.
    • Work with the marketing team or agency to improve quality and traffic acquisition.
    • Research the market to discover new trends and technologies to improve website performance.
    • Analyse various data to deliver data-driven strategies to deliver top performance and achieve KPIs.
    • Oversee or directly manage digital marketing channels across SEO, Display, affiliates and email marketing and social media.
    • Develop a content calendar and oversee website uploads and landing page development.
    • Excellent understanding of UX, web design, customer flow and web analysis.
    • Confidence in traffic analysis, reporting tools and optimization.
    • Market Analysis and Strategy: Conduct in-depth market research to identify trends, customer behavior, and competitor activities in the Indian eCommerce landscape.
    • Market Analysis and Strategy: Develop and execute data-driven eCommerce strategies tailored to the Indian market.
    • Campaigns and Content Creation: Implement effective SEO strategies in India to enhance product discoverability.
    • Customer Experience Optimization: Monitor and enhance the customer journey, ensuring a seamless and culturally appropriate experience from browsing to purchase and post-sales support.
    • Customer Experience Optimization: Gather and analyze customer feedback to implement improvements.
    • Partnership Management: Build and maintain strong relationships with local eCommerce partners, influencers, and affiliates to expand brand visibility and reach.
    • Regulatory Compliance: Stay updated on India eCommerce regulations, consumer protection laws, and industry best practices to ensure full compliance.

    Qualifications:

    • Bachelor's degree in business, Marketing, or a related field.


    • Proven experience (2+ years) in eCommerce operations, preferably within the Indian market.


    • Proficiency in the English language (both written and spoken) is mandatory.


    • Strong knowledge of Indian eCommerce platforms (Tata Cliq, Ajio, company website, etc.).


    • Familiarity with SEO, digital marketing, and eCommerce analytics tools.


    • Exceptional attention to detail and project management skills.


    • Cultural sensitivity and a deep understanding of Indian consumer behavior.


    • Strong communication and negotiation skills.

    *Salary will be as per the market standards

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