Csr (Customer Service Representative) - Mumbai, India - Gratitude India

Gratitude India
Gratitude India
Verified Company
Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Education Qualification:
Only Graduates*Reponsibilities:Providing excellent customer service

Acting as a customer service department team member

Liaising with other Customer Support Representatives

Using good communication skills and problem-solving skills

Resolving complaints from unhappy customers

Identifying patterns for improvement opportunities

Ensuring complete information is recorded

Completing various roles and tasks within the given time

Recommending products and services

Adding products and services to customer accounts

Identifying what customers may want


Must haves:
International Voices Experience of at least 1year.


Perks:
50k joining bonus if ready to relocate.


Job Types:
Full-time, Regular / Permanent


Salary:
₹50, ₹60,000.00 per month


Benefits:


  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Flexible shift
  • Night shift
  • Rotational shift
  • UK shift
  • US shift

Supplemental pay types:

  • Joining bonus
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 2 years (preferred)

Language:


  • English (preferred)
  • Punjabi (preferred)

Speak with the employer

  • Health insurance
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