Supervisor - Tamil Nadu, India - DHL
Description
Over all responsible for receipt, storage & dispatch management as per agreed standard Operating procedure. - Shall be single point contact from DHL to deal with day-today co-ordination with customer. Deal directly with the Customer. - Be fully aware of warehouse activities and take appropriate action to help meet company targets and standards.It is therefore essential that the successful applicant can adapt quickly to changing situations.
- Manage Operations by planning and implementing strategies to ensure improvement in both service and performance TAT whilst managing costs.
- Must have ability to initiate a proactive management style and anticipate the requirements of the customer.- Shall be fully accountable for regular cycle count, monthly wall to wall count and subsequent stock reconciliation to meet stock accuracy agreed with client.
- Be able to introduce Continuous Improvement Programs along with the growing scope of work.
- Should be sound with financial numbers and be able to co relate the numbers to operations.
- Manage in a high pressure, changing environment with demands from both internal & external customers regionally.
- Lead in all aspects of planning the total operation including managing potential problem areas and initiating remedial action related to warehousing and transportation.
- Complete administration of warehouse staff/workers, contracted agencies.
- Job allocation to warehouse team for efficient operation management.
- Resource deployment for timely completion of assigned tasks of daytoday activities.
- Control & monitoring management for fixed roles and responsibilities of operation team.
- Shall be accountable for timely MIS submission.
- Shall lead in analyzing periodic KPI reports and reviewing the same with customer for preventive and corrective action.
- Review the performance of staff under his direct supervision against KPI's, taking corrective action when necessary.
- Takes accountability of the continual development and appraisal of his entire team.
- Shall be responsible for training, people development and regular motivation to the team.
- Upkeep of facility.
- Shall be accountable for Safety and SHE for the entire operations and people employed in the warehouse.
- Shall be accountable for conducting weekly / monthly meeting with the Customer/Cluster manager/ Head Operationregion
- Reports to the Cluster Manager-P&G contract.
- Shift incharge & other functional team such as Admin & inventory executive will directly report to this role. Adherence to customer's SOP
- Ensure that the SOPs are being followed and adhered to by warehouse.
- Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed Safely and Quality Assurance
- Ensure safe working practices and environment within the shift.
- Participate in DESC quality policy and initiatives e.g.
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