Operations Executive - Mumbai, India - Nivoda

Nivoda
Nivoda
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Designation:
Operations Executive

(Night Shift) Remote

Experience: 2-5 years (in any field)
Nivoda is looking for a Operations Executive to work for its India office, buying diamonds from India and Hong Kong for our global customers


About Nivoda:


Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.

We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates.

We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.

Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.


The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 200 internationally.

We are a global team of big thinkers, risk takers and hard workers.


What you'll do:


Responsibilities include but are not limited to:

  • Make sure all customer requests for information related to diamonds on our platform get fulfilled in a timely fashion, in accordance with quality preferences of customers
  • Negotiate on prices of diamonds with suppliers as and when required
  • Get answers for enquiries from customers
  • Communicate with suppliers through the Nivoda platform
  • Work closely with India Ops and Customer Relationship teams to interact with customers in case of a quality issue
  • Interact with customers and our Customer Relationship team to discuss availability of diamonds and relay quality questions to suppliers
  • Work closely with our Supplier Relationships team to maintain positive relationships with all suppliers
  • Work closely with our Supplier Relationships team to make sure all suppliers are using the Nivoda platform to communicate and reply to incoming enquiries and orders
  • Manage and Request suppliers for all Diamond Holds requested by customers
  • Find replacement stones for sold out stones for our customers

What you'll need:


  • Excellent verbal and written Communication
  • 25 years of work experience in any sector
  • Graduate from Top Tier College in any stream with good scores
  • Comfortable with MS Office Word/Excel
  • Knowledge of Gujarati is a major plus

What you'll get:


  • Dynamic working environment in a extremely fastgrowing company
  • Work in an international environment
  • Ample experience to grow and learn.
  • A great company culture.

Salary:
₹300, ₹600,000.00 per year
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