International Bpo Hirings - Ghaziabad, Uttar Pradesh, India - INTINERI INFOSOL PVT LTD

INTINERI INFOSOL PVT LTD

Verified Company

Ghaziabad, Uttar Pradesh, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Responsibilities:

Handle inbound customer inquiries and resolve issues promptly and professionally.
Provide accurate information about products, services, and policies to customers.
Assist customers with placing orders, processing returns, and troubleshooting technical issues.
Maintain a high level of customer satisfaction by ensuring timely and effective resolution of customer concerns.
Document all customer interactions accurately in the CRM system.
Collaborate with team members and other departments to resolve complex customer issues.
Adhere to company policies, procedures, and quality standards at all times.

Requirements:

High school diploma or equivalent.
Excellent communication skills, both verbal and written.
Strong interpersonal skills and customer service orientation.
Ability to multitask and work efficiently in a fastpaced environment.
Willingness to work flexible schedules, including evenings, weekends, and holidays.
Prior customer service experience is a plus but not required.
Freshers and recent graduates are encouraged to apply.

Benefits: