Associate - Infrastructure Services - Bengaluru, India - Koch Industries

Description

Your Job
You will be designated as Associate - Infrastructure Services


Our Team
You will be a part of the Infrastructure Team at KGSI


What You Will Do

• Interfacing with customers to assist in resolving customer issues, communicate resolution status, and deliver high quality solutions.
• Identifying process gaps or areas for improvement in operational efficiencies and recommend/implement solutions.
• Providing ticket escalation support for operational issues and supporting the operational queue rotation.
• Understand fundamental networking/security concepts, Cyber security, cloud concepts, O365, deep understanding of automation concepts, tools and supporting integrations.
• Agile and product focused mindset.

Who You Are (Basic Qualifications)

• Should be flexible with rotational Shifts.
• Knowledge in excel, PowerPoint & basic computer knowledge.
• Great written and verbal communication skills.
• Agility for quick learning.

What Will Put You Ahead

• Should have basic logic building skills using any computer language.
• Critical and Entrepreneurial thinking skills, innovative, contribution mindset.
• Ability to learn new technologies and implement.
• Strong ability to collaborate across the team, Self motivated, team player, Creative Mindset and adaptability.
• Experience working in a multicultural environment with a diverse workforce.

Who We Are
Koch Industries creates and innovates a wide spectrum of products and services that make life better.

Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more.

Headquartered in Wichita, Kansas, Koch employs 120,000+ employees across the globe.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.