Ops Support - Gurgaon, India - Agilite Global Solutions Company

Agilite Global Solutions Company
Agilite Global Solutions Company
Verified Company
Gurgaon, India

4 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Shift Timings:
US Shift


Reports To:
Group Manager


Location:
India, Gurgaon


Minimum Qualification B. Tech. (or equivalent) from an accredited institution


Indicative Experience:1 + years


Domain, preferably life sciences or pharmaceuticals.


Customer Profile Captive research and development pods for a $500 million group of pharma data research companies that help patients gain access to life-saving therapies We help our clients navigate the complexities at each step of the drug development life cycle, from pipeline to patient.


Other benefits Health Insurance, Provident Fund, Life Insurance, and Reimbursement of Certification

Expenses, Gratuity, 24x7 Health Desk


About the Company
We are headquartered in Pittsburgh, USA, with locations across the globe. We are a team of thoughtful experts driven by the power of our client's unique ideas. We also have micro-offices in Hyderabad, Chennai, Bengaluru, and Delhi NCR in India.

While technical expertise is ingrained into Agilite s DNA, we are more than just engineers and developers; we are

trusted product strategists. We pride ourselves on being a ready resource for critical market insights with the

knowledge and experience required to design, build, and scale big ideas to serve our growing list of customers in

the USA and Europe.

Our people-centric culture is built on the belief that extraordinary employees create amazing things. Work with us

and attain your Ikigai in a place where your aspirations and business objectives intersect


HOW YOU'LL SUCCEED
Review existing weekly and monthly reports that are distributed by Provisioning and Ops teams and aid in maintaining data integrity within our systems

Flag and amend data errors based on input and updates from Provisioning team and other relevant teams (includes Win/Loss, Newly Created Accounts, and user reconciliation)

Execute on Account validation within Salesforce and cross-reference checking to company websites and third-party systems for accuracy

Maintain Ex-User licence data by leveraging third-party tools to conduct due diligence on a case-by-case basis

Complete Account Transitions to ensure customers are communicated with appropriately; collaborate with Sales and Client Success leaders to ensure ownership is correct

Deliver general administration assistance to the Operations team and Provisioning Team on an ad hoc basis

Complete project-based work as assigned


WHAT IT TAKES
Intermediate knowledge of Word, Excel, and Outlook

DocuSign knowledge (not essential)

Demonstrated execution with high level of data integrity and accuracy

Prior experience in an operational support role is highly desired

Demonstrated ability to successfully multi-task

Exhibit a high level of curiosity

Smart, with a ' ̃get it done' attitude

Experience working with remote team members

Team work and initiative
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