Unicef- Delhi- Telemarketing Executive - Delhi, Delhi, India - UNICEF

UNICEF

Verified Company

Delhi, Delhi, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Hiring alert for Freshers and Experienced

Key Responsibilities:

Dialed outbound calls to prospective donors or supporters, provide them the required information about the campaign and donation process and ensure to convert the prospect to an opportunity (Pledges/ Follow ups/ Closures) thereby achieving financial goals and KPIs.
Positively engaging with the donors and motivating them to support UNICEF by continuing to donate on alongterm monthly basis.
Raising awareness of UNICEF's work with children around the world and our advocacy and programmework around India.
Collect all the donor information and other relevant data for processing the donations and donor communications.
Convincing the donors to maintain a minimum balance every month and continue their longterm support
Suggesting solutions based on donor's needs and requirements.
Ensure that all communication is conducted in a professional and courteous manner, and that all donors or supporters are treated with respect and consideration.

Requirements:

Excellent communication and interpersonal skills, with the ability to build rapport with donors or supporters over the phone.
Practical understanding of tele calling fundraising /sales techniques.
Cultural and other sensitivities the ability to provide information verbally clearly and effectively

Excellent telephone etiquette, negotiation, and convincing skills.

Proficiency in using computers and CRM software.
Proficiency in English is a must, with proficiency in the respective local language being an additional asset, and proficiency in regional languages being the best asset.

Language Requirements:
Excellent communication skills in English and any one vernacular (Hindi, Punjabi, Telegu, Tamil, Malayalam or Kannada).

Personality Traits: