Ems Admin - Bengaluru, India - Hewlett-Packard CDS GmbH

Hewlett-Packard CDS GmbH

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.

Who We Are:

Job Title: EMS ADMIN _
Location: Bangalore._

Who We Are:

HPE Services is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation - giving clients the most effective solutions for a fast-paced, modern business along with the expertise to achieve maximum business benefit, and to deliver better experiences.

What you'll do:

Job Description:

Design solutions and deployment topology in alignment with underlying server and network architecture.
Manage portals using native Liferay administrative and deployment features.
Integrate portal with different BI environments using web services
Establish and promote design policies, guidelines, best practices, and standards
Stay current with new techniques and processes for improving efficiency of the framework.
Generate and publish an implementation plans for review to improve security and mitigate risk across Liferay app portfolio.
Coordinate between various teams/groups to deliver sustainable solutions and services
Excellent interpersonal, communication, and organizational skills
Selfstarter, selfdriven, ability to work independently with mínimal oversight
Install and maintain Liferay portal server.
Server administration, monitoring and configuration management
Server hardening techniques, including vulnerability remediation and privileged access management.
Performance resiliency and disaster recovery testing
Automating endtoend workflows
Maintenance and performance optimization
Troubleshooting of Liferay issues on Linux
Demonstrable knowledge of containers, cloud technologies, and agile/scrum activities
Understanding of Elasticsearch administration and troubleshooting

Monitoring and logging:
Prometheus, Grafana, Thanos, Loki, ELK

Experience in Logging infrastructures like ELK.
Experience to mange parsing of log for Kebana dashboard
Experience to troubleshoot flunbit agent related issue
Experience to troubleshoot node exporter related issue
Should have experience to work on windows and Linux environment
Should have used SNMP, ICMP, SSH, WMI protocol to monitor and manger cloud infrastructure
Experience to manager Prometheus, Loki, Thanos
Experience to manage Grafana JSON
Network, PaaS, IaaS component KPI monitoring experience
Promtell, snmpd knowledge to manage infra log
Experience to manage PaaS exporter, installation and troubleshooting
Knowledge of PaaS exporter and their KPIs

ITSM:
Zammad

IT Service Management knowledge for Process Digitalization and Digital process automation
IT Service Management modules "Incident Management, Problem Management, Event Management, Request Fulfilment, and Knowledge Management" processes and bestpractice knowledge.
Experience to configure ITSM processes ( IM/CM/PM/SRM/KM) and create SOPs document to ensure landscapes completion.
Experience to Create/ Manage workflow to capture all IT and nonIT inventory in a single place
Experience to configure multi vendors Incident, Service Request ticket response time, resolution time and violations notification
Experience to manage and Configure SLO, SLAs reports for incidents, events, problems, and service requests
Experience to manage the integrate of ITSM with LDAP, ITAM, ITOM, and Grafana, Kibana
Experience to manage the configure ticket state change using API. SLA violations notification and reporting
Will be responsible for ensuring that automated SLA monitoring is enabled for all SLAs and ensuring that automated reports and dashboards are available for Customer's users

ITAM "
I-DOIT"**- Experience of IT assets discovery and auto/ manual update in the CMDB database

Experience of ITAM Tool integration with ITSM Tool
Experience of ITAM LDAP configuration
Experience of Bulk update in the CMDB based on unique key
Experience of SSO and LDAP configuration
Knowledge of SAM, HAM to provide compliance reports
Experience of API base update on ITAM database

What we can offer you:

A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element

Want to know more about how you can make your mark with us?

Then let's stay connected
india #servicesandsupport

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together

Additional Skills:

What We Can Offer You:

Health & Wellbeing