Customer Relationship Manager - Kochi, Kerala

Only for registered members Kochi, Kerala, India

3 weeks ago

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Job summary

Manage leads sales service support ensuring seamless journey track sales pipeline manage appointments support sales team customer data schedule service coordinate with technicians parts track vehicle movement follow up post-repair handle inquiries via phone email social media send automated alerts service maintenance professionally manage complaints escalate when needed work timely solutions use CRM data analysis generate satisfaction reports provide insights educate staff customer-centric practices CRM utilization.


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