Relationship Manager - Ernakulam
1 day ago

Job description
Job Title: Regional Manager (Secured Loan)
Department: Secured Loans
Product: Abroad Education Loan
About GyanDhan: GyanDhan is Indias' leading platform for education financing, helping students secure loans for studying abroad. We partner with study abroad consultants and banks like SBI to deliver seamless financial solutions.
About the Role As a Regional Manager, you'll function as an individual contributor driving personal targets in lead sourcing, conversions, and
loan disbursals within an assigned territory. You'll coordinate with a team of 1+ Relationship Officers (ROs) and leverage your channel management expertise to optimize partnerships with SBI branches and other stakeholders.
This role demands a results-driven mindset, strong negotiation skills, and the ability to align team efforts without direct hiring or supervisory authority.
Key Responsibilities
Personal Target Delivery: Achieve individual quotas for lead logins, sanctions, and disbursals as set by the company,
focusing on high-conversion abroad education loans.
Strategic Lead Sourcing: Independently source and nurture leads from SBI branches and other channels to build a robust pipeline.
Conversion Optimization: Drive website lead conversion rates to company standards through proactive follow-ups
and process improvements.
Team Coordination: Collaborate with 1+ ROs to align efforts, share best practices, and ensure collective target
achievement without direct management.
Channel Management: Strengthen relationships with SBI branch managers, study abroad consultants, and banking
partners to expand lead flow and resolve escalations.
Performance Tracking & Coaching: Monitor territory metrics, analyze trends, provide peer coaching, and recommend
efficiency tweaks.
Process Compliance: Adhere to GyanDhan guidelines, banking protocols, and regulatory standards in all lead
processing and disbursals.
Requirements
Minimum 2+ years of experience in sales of banking/financial products, with proven expertise in channel
management (e.g., DSA partnerships, bank branch networks).
Graduate in any discipline.
Valid driving license and willingness to travel regularly across assigned branches.
Excellent communication in English and the regional language.
Strong negotiation, relationship-building, and analytical skills for individual high-performance.
What We Offer
Attractive Salary + Performance Incentives + Travel Allowance.
Company assets: Mobile phone and tools for seamless fieldwork.
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