Customer Support Executive - Shiliguri, India - Fidusia Bpo Pvt Ltd

Fidusia Bpo Pvt Ltd
Fidusia Bpo Pvt Ltd
Verified Company
Shiliguri, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Description-:

  • The primary task is to handle calls from customers and provide them with a solution to their issues.
  • He/She must show the willingness to learn new things every time and then.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted.
  • Giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing support to the customers.

Skills Required-:

  • Fluent in English is must.
  • Should have good Oral and written communication.
  • An effective communicator, probably fluid with what he/she is speaking.
  • Should be a computer basic literate.
  • Should be flexible enough to adapt to any environment or changes happening in the sector.
  • Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.

Education Qualification:
Higher Secondary(12th Pass) (preferred)


Experience:
Freshers Only


Language:
English (mandatory)


Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹8, ₹15,000.00 per month


Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Siliguri,

West Bengal:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • English (preferred)

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