Tele Caller Executive - Ahmedabad, India - YAS SIR PROPERTY HOLDING PVT LTD
Description
Job description
Responsibilities
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be wellread on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
Requirements:
- Prior experience with Realestate company work or customer service and call centers in relevant job roles.
- Must know the basic work of Excel. Word, PPT.
- Good knowledge of CRM practices and systems.
- Customeroriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.
Job Types:
Regular / Permanent, Fresher
Salary:
₹12, ₹20,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Day range:
- Need to work on Sunday.
Shift:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹12, ₹20,000.00 per month
Benefits:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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