Tele Caller Executive - Ahmedabad, India - YAS SIR PROPERTY HOLDING PVT LTD

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job description

Responsibilities

  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be wellread on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
  • Write and submit timely reports on performance, targets, and customer queries.

Requirements:


  • Prior experience with Realestate company work or customer service and call centers in relevant job roles.
  • Must know the basic work of Excel. Word, PPT.
  • Good knowledge of CRM practices and systems.
  • Customeroriented attitude with professionalism.
  • Strong multitasking, time management, and target achieving skills.
  • Excellent communication and listening skills with good command over the English language.

Job Types:
Regular / Permanent, Fresher


Salary:
₹12, ₹20,000.00 per month


Benefits:


  • Leave encashment
  • Paid sick time
  • Paid time off

Day range:

  • Need to work on Sunday.

Shift:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹12, ₹20,000.00 per month


Benefits:


  • Paid sick time

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)

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