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Telecaller - Chandigarh, India - Planet Guide Overseas

Planet Guide Overseas

Verified Company

Chandigarh, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

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"We are urgently hiring for Telecaller Executive for our immigration company."_
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Job Responsibilities of Telecaller Executive : -_

Handle Customer's Inbound And Outbound Calls.
Answering phones and explaining the product and services offered by the company.
Fix Appointments For Counselors And Generate Walk-In.
To provide professional and highquality counselling services to students who want to study abroad by informing them about available courses and career opportunities.
To counsel clients about tourist process requirements of countries like Canada, UK, Australia, USA.
To explain about colleges and different courses.
The Visa and Immigration Counselor must ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
Assisting students from start to end of the entire admission process.
Handle visa filing and checking the authenticity of the documents provided.
Convert Leads To Admissions.
To follow up the clients for enrolments.
Follow-Up On The Leads Till Registration.
Coordinating With The Operations Department From Time To Time For The Student's Case Proceedings.
To maintain proper records for all the meetings with the students.
Making recordings of all the sales phone calls and sales deals.
Maintaining the database of the customers on a regular basis.
Regularly meet the assigned individual and team targets.

- **QUALIFICATIONS, EXPERIENCE AND SKILLS REQUIRED:

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Should be a graduate in any stream.
Upto date knowledge of any changes to legislation.
Selfstarter, selfmotivated, quick learner with good interpersonal skills with an ability to work in a team.
Resultorientated and able to work under pressure to achieve targets.
Knowledge regarding requirements of documents, filling procedures and answering inquiries from customers and resolve issues.
Thorough knowledge of Visa Filling and admission process.
Effective communication and interpersonal skills.
Excellent Problem-Solving And Customer Service Skills.
Excellent command of spoken and written Punjabi, Hindi & English as well as the local language.
Pleasing personality.
Committed to work on long term.
Flexibility over working hours.