Be Mechanical and Automobiles Freshers - Bengaluru, Karnataka, India - Ahmnis HR Solutions

Ahmnis HR Solutions
Ahmnis HR Solutions
Verified Company
Bengaluru, Karnataka, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Responsibilities for Service Advisor

Greet customers and offer excellent customer service from intake to release of their vehicles

Determine and diagnose car issues based on customer description and vehicle condition

Translate customer-reported problems to actionable work orders for technicians to complete

Order necessary parts from suppliers and double-check that they are delivered to technicians

Ensure that automotive work provided to customers meets company quality standards

Invoice and collect payment from customers for services rendered

Handle and resolve customer complaints regarding services

Maintain customer records and enter data into computer databases

Qualifications for Service Advisor

Working knowledge and experience of automotive products, repairs and parts

Secondary education in the automotive field or equivalent work experience

Strong communication skills and the ability to translate customer needs to workable technician orders

Basic knowledge of computer programs including word processing and database tools

Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly

Exceptional customer service skills based on experience

Continuing education and knowledge acquisition on the function and repair of newer vehicles

Basic mathematics skills to prepare and process bills and customer payment

Ability to communicate complicated automotive processes to customers who ma


Job Types:
Full-time, Permanent


Salary:
₹16, ₹25,060.99 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Bachelor's (preferred)

Ability to Commute:

  • Bangalore, Karnataka (required)

Ability to Relocate:

  • Bangalore, Karnataka: Relocate before starting work (required)

Work Location:
In person


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