Customer Success Associate - Dundahera, India - Opportunity One Step Solution Pvt. Ltd.
Description
PURPOSE OF POSITION
PRIMARY DUTIES AND RESPONSIBILITIES
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their product.
- Provide information including Delivery time and other quires related to product.
- Fulfill invoice requests on purchased products. ELIGIBILITY
- Should have minimum 6 months experience in BPO. Freshers also considered.
- Should be proficient in spoken and written English & Hind
- All agents to be cross skilled to manage all channel interactions
WORK CULTURE
- Work from office (Gurgaon Location)
- 6 days a week with 1 rotational off
Job Types:
Full-time, Fresher
Salary:
₹208, ₹220,000.86 per year
Schedule:
- Day shift
- Morning shift
Speak with the employer
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