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Cochin

    service engineer - Kochi, India - PMAC-MACHINES PVT LTD

    PMAC-MACHINES PVT LTD
    PMAC-MACHINES PVT LTD Kochi, India

    1 day ago

    Default job background
    Full time
    Description

    Company Overview

    P-MAC Machines Pvt Ltd. (formerly known as Prompt Machines) is one of the oldest machine tool suppliers based in Kochi, Kerala. With over 40 years of experience and a strong footprint in the industry, we have partnered with top Indian and international machine tool brands to provide innovative solutions to our 1000+ happy customers. Our team of masters in industrial expertise ensures that we offer the best solutions backed by excellent service support.

    Job Overview

    We are seeking a skilled Service Engineer to join our team at P-MACMACHINES PVT LTD. As a Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the Metal Cutting, Sheet Metal, and Wood Panel Processing industries. This is a full-time position based in Cochin, Kerala, India.

    Qualifications and Skills

    • Bachelor's / Diploma degree in Mechanical Engineering or a related field
    • 1-3 years of experience in servicing and maintaining industrial machines
    • Proficiency in troubleshooting electrical and mechanical systems
    • Ability to read and interpret technical drawings and manuals
    • Excellent communication and interpersonal skills
    • Strong problem-solving and decision-making abilities
    • Willingness to travel to customer sites as required
    • Knowledge of metal cutting, sheet metal, and wood panel processing industries is a plus

    Roles and Responsibilities

    • Install, test, and commission metal cutting, sheet metal, and wood panel processing machines at customer sites
    • Provide on-site technical support and troubleshooting for machine-related issues
    • Perform regular maintenance and repairs to ensure optimal performance of machines
    • Conduct training sessions for customers on machine operation and maintenance
    • Collaborate with the sales team to understand customer requirements and recommend appropriate solutions
    • Document service activities, including installation reports, service reports, and customer feedback
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