- Define and implement SIAM operating model, framework, and roadmap.
- Establish governance structures, including boards and forums for cross-supplier collaboration.
- Ensure compliance with organizational policies and regulatory requirements.
- Manage relationships and performance of multiple internal and external service providers.
- Drive coordination across ITIL processes (Incident, Problem, Change, Release, Configuration).
- Oversee Continual Service Improvement (CSI) initiatives for multi-supplier environments.
- Define and monitor End-to-End SLAs and OLAs.
- Implement performance dashboards and reporting mechanisms.
- Analyze service performance data and initiate corrective actions.
- Act as the primary liaison between business units, retained IT, and service providers.
- Communicate service performance, risks, and changes effectively.
- Manage escalations and resolve cross-supplier disputes.
- Collaborate with procurement and vendor management teams.
- Ensure contracts align with SIAM principles and deliver cost-effective outcomes.
- Strong knowledge of SIAM principles, ITIL processes, and multi-supplier ecosystems.
- Experience in governance, performance management, and service integration.
- Excellent stakeholder management and communication skills.
- Certifications: ITIL Expert, SIAM Foundation/Professional preferred.
- Familiarity with tools like ServiceNow and performance analytics dashboards.
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This is a full-time on-site role in Hyderabad for an SME Loan Manager. · The SME Loan Manager will be responsible for overseeing loan servicing, managing loan portfolios, · assisting customers with loan-related queries, and ensuring effective customer service. · The individual wi ...
Hyderabad, Telangana1 month ago
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More than 5 year experience in SME Lending big ticket size business loans, working capital, machinery loan, shed loan required. · ...
Hyderabad1 month ago
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Drive pipeline funnel to achieve book size and market share, Monitor local market trends and competitive offerings, identifying opportunities for business expansion in the region. · Ensure minimal client attrition through strong client engagement activities. · Regularly engage wi ...
Hyderabad4 weeks ago
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We are looking for a proactive and customer-focused Relationship Manager – Retail SME to join our growing team. · ...
Hyderabad, Telangana1 month ago
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We are a leading financial services organization specializing in insurance and risk management solutions for Small and Medium Enterprises (SMEs). The Relationship Manager – SME Insurance will be responsible for managing and growing a portfolio of SME clients by understanding thei ...
Hyderabad1 month ago
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Define and implement SIAM operating model framework and roadmap Establish governance structures including boards and forums for cross supplier collaboration Ensure compliance with organizational policies and regulatory requirements Manage relationships and performance of multiple ...
Hyderabad, Telangana2 weeks ago
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+Manage a portfolio of SME clients, monitor their insurance needs, and proactively engage to ensure high levels of client satisfaction and retention. · +Build and maintain strong relationships with SME clients by understanding their business requirements and offering tailored ins ...
Hyderabad3 weeks ago
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A leading organization in the insurance broking and risk advisory space providing comprehensive insurance solutions to small and medium enterprises SMEs. · ...
Hyderabad3 weeks ago
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The Service Integration and Management (SIAM) SME will define and implement SIAM operating models, frameworks, and roadmaps. They will establish governance structures for cross-supplier collaboration, manage relationships with internal and external service providers, drive coordi ...
Hyderabad1 week ago
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Define and implement SIAM operating model, · Manage relationships and performance of multiple internal and external service providers. · Establish governance structures, · /li>Ensure compliance with organizational policies · /li> ...
Hyderabad2 weeks ago
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+This role is focused on actively supporting various Acceleration Center services from Advisory to Assurance Tax and Business Services In our innovative hubs you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced qual ...
Hyderabad Full time3 weeks ago
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Managing a portfolio of SME clients monitoring their insurance needs and proactively engaging with them to ensure client satisfaction retention. · ...
Hyderabad, Telangana1 month ago
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Managing a portfolio of SME clients and ensuring client satisfaction and retention. · ...
Hyderabad, Telangana3 weeks ago
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Manage and grow a portfolio of small and medium enterprise clients by deeply understanding their insurance needs, delivering tailored solutions, and ensuring exceptional service at every stage of the client journey. · ...
Hyderabad, Telangana4 weeks ago
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As UAT Coordinator for our Cloud Success Platform you will oversee validation of tools empowering Cloud Success teams ensuring Salesforce enhancements improve workflow and meet business needs in every platform release. · ...
Greater Hyderabad Area1 week ago
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We are seeking a dynamic and results-driven Area Sales Manager to lead our SME Sales for Hyderabad location. · ...
Hyderabad1 month ago
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We are hiring a Subject Matter Expert in Supply Chain with APICS certification (CPIM/CSCP/CLTD). · The SME will lead supply chain optimization initiatives, design best practices for planning, procurement, logistics and inventory management. · Serve as primary advisor for ERP imp ...
Hyderabad1 month ago
- Work in company
Active Directory (AD) SME Identity & Microsoft 365 Transformation
Only for registered members
+The AD Architect is responsible for designing and leading enterprise-scale Active Directory and Identity transformations... · ...
Hyderabad1 month ago
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+Expected to be an SME. · +Collaborate and manage the team to perform. · + ...
Hyderabad2 weeks ago
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Collaborate with SMEs and Operational Managers to define, implement and maintain qualification criteria for in-scope tasks and roles. · ...
Hyderabad1 month ago
Service Integration and Management SME - Hyderabad - Tata Consultancy Services
Description
Key Responsibilities:
SIAM Strategy & Governance
Service Integration & Supplier Management
Service Level & Performance Management
Stakeholder Engagement
Financial & Contract Management
Required Skills & Qualifications:
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Sme Loan Manager
Only for registered members Hyderabad, Telangana
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Branch Manager SME
Only for registered members Hyderabad
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Relationship Manager SME
Only for registered members Hyderabad
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Relationship Manager – Retail SME
Only for registered members Hyderabad, Telangana
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Relationship Manager – SME Insurance
Only for registered members Hyderabad
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Service Integration and Management SME
Only for registered members Hyderabad, Telangana
-
Relationship Manager – SME Insurance
Only for registered members Hyderabad
-
Relationship Manager – SME Insurance
Only for registered members Hyderabad
-
Service Integration and Management SME
Only for registered members Hyderabad
-
Service Integration and Management SME
Only for registered members Hyderabad
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Senior Associate-SME Vendor Management
Full time Only for registered members Hyderabad
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Corporate Sales-Insurance Broking- PL
Only for registered members Hyderabad, Telangana
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Corporate SME_Insurance Broking_B2B_Sh
Only for registered members Hyderabad, Telangana
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Corporate -SME Insurance (Broking Insurance) -PP
Only for registered members Hyderabad, Telangana
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Operations Senior Analyst
Only for registered members Greater Hyderabad Area
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Area Sales Manager
Only for registered members Hyderabad
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Subject Matter Expert
Only for registered members Hyderabad
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Active Directory (AD) SME Identity & Microsoft 365 Transformation
Only for registered members Hyderabad
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SAP GTS Consultant
Only for registered members Hyderabad
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GxP Training
Only for registered members Hyderabad