Costumer Care Executive - Pune, Maharashtra, India - ANUGRAH CONSULTANCY AND PROFESSIONAL SERVICES

ANUGRAH CONSULTANCY AND PROFESSIONAL SERVICES

Verified Company

Pune, Maharashtra, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title :
Customer Care Executive

Location ; pune

salary ; 7 k to 20 k

Job Description:

As a Customer Care Executive, you will be responsible for ensuring a high level of customer satisfaction by addressing inquiries, resolving issues, and providing exceptional service.

This role requires effective communication skills, problem-solving abilities, and a customer-centric approach.

Must have skills ;
Need good typing skills

Need good excel knowledge

Good spoken and written language skills in English and Marathi.

Key Responsibilities:
Need HSC/Graduates with fluent English communication skills (Must be at least 8 out of 10).

Age limit max upto 32

Need good typing skills

Need good excel knowledge

Good spoken and written language skills in English and Marathi.

Well-groomed personality with positive attitude.

Rotational Shifts and rotational offs.

Qualifications:
High school diploma; additional education or certification in customer service is a plus.

Proven experience in a customer service or support role.

Excellnt communication skills, both verbal and written.

Strong problem-solving and decision-making abilities.

Ability to handle high-stress situations with professionalism.

Familiarity with CRM software and support ticket systems.

Job Types:
Full-time, Permanent, Fresher

Salary:
₹9, ₹20,000.00 per month

Schedule: