Customer Quality - Chennai, India - Visteon Corporation
Description
At Visteon, the work we do is both relevant and recognized—not just by our organization, but by our peers, by industry-leading brands, and by millions of drivers around the world.
That's YOUR work.
And, as a
truly global technology leader in the mobility space, focused on building
cross-functional AND
cross-cultural teams, we connect you with people who help you grow.
So here, whatever we do is not a job. It's a mission. As a multi-billion-dollar leader of disruptive change in the industry, we are shaping the future, while enabling a cleaner environment. No other industry offers more fast-paced change and opportunity. We are in the midst of a mobility revolution that will completely change the way we interact with our vehicles, reduce the number of car accidents and fatalities, and make the world a cleaner place.
Visteon is at the epicenter of this mobility revolution.
Two major trends in the automotive industry - the shift to electric vehicles and vehicles with autonomous safety technologies - have created unique opportunities for Visteon.
Detailed description:
Key responsibilities
- Day to day Interaction with Customers on Quality issues update
- Ensure that all customer specific requirements are implemented and followed through.
- Initiate Containment action as per customer requirement
- Reporting action plan for issue in 8D / Customer format within timeline.
- Track Quality Issues and drive the actions within plant.
- Conduct process & product audits and drive to close Nonconformances.
- Conduct Customer Concern meeting with CFT in Plant and drive actions.
- Monitor the effectiveness of actions (ICA & PCA) for issues and declare the results and develop plan for prevent reoccurrence actions & Horizontal deployment.
- Driving proactive improvements in design & process.
- Safe launch support at customer site during Job#1 + 90 days.
- Interact with other plant on benchmarking Customer support best practices.
- Update customers on actions implemented and work on reducing OE PPM.
- Conducting 4M audits and report to management for results.
- Leading PPAP preparation & approval from customers for every changes & implementations.
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